{"id":4908,"date":"2024-03-23T14:53:10","date_gmt":"2024-03-23T14:53:10","guid":{"rendered":"https:\/\/thegemstories.com\/?page_id=4908"},"modified":"2025-10-29T08:21:58","modified_gmt":"2025-10-29T06:21:58","slug":"shipping-returns","status":"publish","type":"page","link":"https:\/\/thegemstories.com\/en\/shipping-returns\/","title":{"rendered":"Shipping &#038; Returns"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4908\" class=\"elementor elementor-4908\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-458e241d elementor-section-stretched elementor-section-full_width elementor-section-content-middle elementor-section-height-min-height elementor-section-height-default elementor-section-items-middle\" data-id=\"458e241d\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-773a742f\" data-id=\"773a742f\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;slideshow&quot;,&quot;background_slideshow_gallery&quot;:[],&quot;background_slideshow_loop&quot;:&quot;yes&quot;,&quot;background_slideshow_slide_duration&quot;:5000,&quot;background_slideshow_slide_transition&quot;:&quot;fade&quot;,&quot;background_slideshow_transition_duration&quot;:500}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-31cff2cd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"31cff2cd\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-custom\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-44bca8d3 elementor-invisible\" data-id=\"44bca8d3\" data-element_type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1aef8ff7 elementor-widget elementor-widget-heading\" data-id=\"1aef8ff7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Shipping &amp; Returns<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66ed4aa7 elementor-widget elementor-widget-text-editor\" data-id=\"66ed4aa7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The Gem Stories Jewelry can refund your merchandise purchases only if you return them within 10 days after delivery. The merchandise must be returned to The Gem Stories Jewelry in its original packaging to be considered a valid return.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5bf54f23 elementor-widget elementor-widget-text-editor\" data-id=\"5bf54f23\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>To be eligible for a return, the item or product must not be used, abused, or misused in any way. The products or items you purchased have to be returned to The Gem Stories Jewelry by a Verified Shipping Service, otherwise, We will not accept your return.<\/p><p>Once the product has been received and considered as a valid return, The Gem Stories Jewelry will immediately refund the money you spent on the product(s) you just returned, deducting the cost of shipping fees, packaging expenses, PayPal fee per transaction or Stripe processing fees or Viva Wallet charges per transaction and possible taxes or customs duties during clearance in case of shipping outside EU countries.<\/p><p>We recommend you take all reasonable attempts and verify that those returned products are delivered. The funds will be refunded to the Customer within 14 working days or two weeks after your refund request is confirmed. Please remember that We are not able to refund or exchange any solid gold and\/or custom-made items because they are made particularly at your request.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-60aea819 elementor-widget elementor-widget-text-editor\" data-id=\"60aea819\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The cost of the shipping service for the returned products is paid by You, the Customer, at the time of return.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-28fd059c elementor-widget elementor-widget-text_button\" data-id=\"28fd059c\" data-element_type=\"widget\" data-widget_type=\"text_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"etheme-button-wrapper\"><a href=\"\/shop\" class=\"fill-none etheme-text-button elementor-button\" role=\"button\">\n        <span class=\"elementor-button-content-wrapper\">\n            \n\t\t\t<span class=\"elementor-button-text\">Explore Products<\/span>\n\n            \n            \n        <\/span><\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7b0fecd6 elementor-hidden-tablet elementor-hidden-mobile\" data-id=\"7b0fecd6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Shipping &amp; Returns The Gem Stories Jewelry can refund your merchandise purchases only if you return them within 10 days after delivery. The merchandise must&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-4908","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.0 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Shipping &amp; Returns - The Gem Stories Jewelry<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/thegemstories.com\/en\/shipping-returns\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Shipping &amp; Returns\" \/>\n<meta property=\"og:description\" content=\"Shipping &amp; Returns The Gem Stories Jewelry can refund your merchandise purchases only if you return them within 10 days after delivery. 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